National Service Industries Inc. · Recalled
CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot
Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
- Units
- About 1.4 million
- Reports
- 10
- Injuries
- 3
- Deaths
- —
- Price
- $3–$4
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word "COMMERCIAL" is written before "ZEP" on the top of the labels on the white, plastic bottles, and the product names are written below the brand name.
The file
- Sold at
- The Home Depot stores nationwide exclusively sold these cleaners, from January 1998 through February 2001, for between $3 and $4.
- Product type
- Cleaners/Cleaning Products
- Made in
- Not stated
- Recalled by
- National Service Industries Inc. (NSI), of Atlanta, Ga.
Incident log
NSI has received 10 reports from consumers of the bottles of these cleaners leaking, including three injuries consisting of one report of a chemical burn to a consumer's forearm and two reports of the cleaner getting into consumers' eyes.
What the notice says to do
Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.
For more information, call Zep Commercial toll-free at (888) 805-HELP between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.zepcommercial.com, or e-mail the firm at zephelp@zepcommercial.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated MAR 09 2001; last revised FEB 03 2026.