Canon U.S.A. Inc. · Recalled
CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines
The Faxphones are combination plain-paper copiers and facsimile machines. A component failure can cause the Faxphone to catch on fire.
- Units
- About 60,000
- Reports
- 5
- Injuries
- —
- Deaths
- 0
- Price
- $130–$200
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recall involves Canon Faxphones with model number B640. "FAXPHONE B640" is written on the front of the machines. The units being recalled have serial numbers UKK52923 to UKK55442, UKK60513 to UKK99999, and YKK02001 to YKK20000. The serial number is printed on a silver label located on the back of the machines.
The file
- Sold at
- Electronics, office products and computer stores nationwide sold these machines, from October 1999 through May 200,1 for between $130 and $200.
- Product type
- Computer Equipment
- Made in
- Not stated
- Recalled by
- Canon U.S.A. Inc., of Lake Success, N.Y.
Incident log
Canon U.S.A. received five reports of Faxphones catching on fire and causing damage to the machines. No injuries have been reported.
What the notice says to do
Consumers should stop using the Faxphones immediately, and contact Canon U.S.A. Inc. to get a free replacement Faxphone.
For more information, consumers should call Canon at (888) 280-7858 between 8 a.m. and 12 a.m. ET Monday through Friday, and between noon and 8 p.m. ET Saturday, or visit Canon's website at www.cusa.canon.com/consumer
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated MAY 10 2001; last revised FEB 25 2026.