Andersen Corporation · Recalled
CPSC, Andersen Corporation Announce Recall of Window Latches
The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass.
- Units
- About 400,000
- Reports
- 11
- Injuries
- —
- Deaths
- 0
- Price
- —
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves only the tilt latches on the lower sash of the Andersen 200 Series Tilt-Wash Double-Hung Window. This window has the Andersen "A/W" logo etched into the lower right corner of the glass (A), has a latch on both sides of the top of the lower sash (B), and has a product label on the inside of the upper left corner of the window frame (C). This recall does not apply to Andersen® Builder's Select™ or any other Andersen® products.
The file
- Sold at
- The majority of windows were installed by home builders in the construction of new homes. Independent dealers and home centers nationwide also sold these windows to contractors between May 2000 through August 2001.
- Product type
- Safety Latches
- Made in
- Not stated
- Recalled by
- Andersen Corporation, of Bayport, Minn.
Incident log
Andersen has received 11 reports of the latches unexpectedly opening. There have been no reports of injuries.
What the notice says to do
Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center to schedule a free in-home repair with an Andersen service technician. Parents should ensure that children do not operate the window until the latches have been replaced.
Consumers may call the Andersen WindowCare® Solution Center toll-free at (888) 888-7020 between 7 a.m. and 7 p.m. CT Monday to Friday or 8 a.m. to 4 p.m. CT on Saturday. Consumers also can log-on to the Andersen website at www.andersenwindows.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated SEP 13 2001; last revised APR 02 2026.