Compaq · Recalled
CPSC, Compaq Announce Recall of Notebook Computer AC Adapters
These AC adapters can overheat, posing a fire hazard.
- Units
- More than 1.4 million
- Reports
- 5
- Injuries
- —
- Deaths
- 0
- Price
- $65–$4,399
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves AC adapters with the model series number "PPP003SD," " PPP003" and "PP2012," which is located directly under "Compaq Computer Corporation" on the AC adapter label. The AC adapters were sold individually and with the following notebook computers: Armada M300 Armada 3500 Armada M700 Armada E500s Armada E500 Prosignia 170 Armada V300 Prosignia 190 Armada 100s Armada 110 Notebook 100
The file
- Sold at
- Compaq distributors sold computers with these AC adapters and the individual AC adapters, from September 1998 through July 2001. The computers with these adapters sold for between $999 and $4399 and the individual adapters sold for between $65 and $98.
- Product type
- Adapter/Power Supply/Charger/Battery
- Made in
- Not stated
- Recalled by
- Compaq Computer Corp., of Houston, Texas
Incident log
Compaq has received five reports of fire, that were contained to the cases of the AC adapters. No injuries were reported.
What the notice says to do
Consumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement AC adapter.
For more information, call Compaq at (888) 302-7689, between 7 a.m. and 7 p.m. CT Monday through Friday, or go to the firm's web site at www.compaq.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated OCT 04 2001; last revised JUL 21 2025.