Cisco · Recalled
CPSC, Cisco Announce Recall of Power Adapters
The adapters can overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose a shock hazard.
- Units
- About 95,000
- Reports
- 1
- Injuries
- —
- Deaths
- 0
- Price
- —
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR
The file
- Sold at
- Service providers and distributors worldwide sold routers with these power adapters, from April 2000 through September 2001.
- Product type
- Adapter/Power Supply/Charger/Battery
- Made in
- Not stated
- Recalled by
- Cisco Systems Inc., of San Jose, Calif.
Incident log
Cisco has received one report of an adapter overheating. No injuries or property damage have been reported.
What the notice says to do
Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.
For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated OCT 16 2001; last revised JUL 24 2025.