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TOTAL PRODUCT RECALL
CPSC #02162Electronics & batteries
Recalled Ziotek single-receptacle extension cord

E-filliate Inc. · Recalled

CPSC, E-filliate Inc. Announce Recall of Extension Cords

Electric shock

The cords have reversed polarity, which can present electric shock and electrocution hazards to consumers.

Units
About 30,000
Reports
1
Injuries
—
Deaths
—
Price
$2–$3
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The recalled Ziotek brand extension cords are black and about one to two feet long. The letters "MSL" are imprinted on the cord's three-pronged plug. The single-receptacle cords have the website, www.ziotek.com, printed on the cord; while the double-receptacle cords have the name "ZIO TEK" printed on the splitter. These extension cords were manufactured in China. Cords that have the letters "MSL" imprinted on the plug, but which also have a yellow "QC" label wrapped around the cord, are not included in this recall.

The file

Sold at
"Cyberguys" catalogs and the "Cyberguys" website (www.cyberguys.com) sold the extension cords nationwide, from January 2002 through March 2002, for between $2 and $3.
Product type
Extension Cords/Power Strips/Surge Protectors
Made in
China
Recalled by
E-filliate Inc., of Rancho Cordova, Calif.

Incident log

E-filliate has received one report of reverse polarity, though no one has been injured.

What the notice says to do

Consumers should unplug the cords immediately and call E-filliate to receive a prepaid shipping label, to return the cord and to select a free replacement or a full refund. Consumers who return the recalled product will also receive a 10 percent discount on a Cyberguys product.

Consumers may call E-filliate at (800) 327-6703 between 7 a.m. and 5 p.m. PT Monday through Friday. Consumers can visit www.cyberguys.com for information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated MAY 16 2002; last revised SEP 15 2025.

Recalled Ziotek double-receptacle extension cordThe letters "MSL" are imprinted on the recalled cord's three-pronged plug

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