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TOTAL PRODUCT RECALL
CPSC #02189Home & furniture
Recalled hot water dispenser with location of serial number

In-Sink-Erator · Recalled

CPSC, In-Sink-Erator Announce Recall to Repair Instant Hot Water Dispensers

Fire & burns

Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.

Units
About 252,200
Reports
3
Injuries
—
Deaths
0
Price
$100–$250
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The recalled hot water dispensers are half-gallon capacity models, made in the USA and sold under various brand names, including In-Sink- Erator®, ISE®, Steamin' Hot®, Emerson®, Dayton™, ACE™, Kenmore® and Kohler™. The serial number (S/N) is printed on a specification plate attached to the metal holding tank. This recall involves instant hot water dispensers with serial numbers (some begin with two letters) 999- 10 or those that fall between 1000 and 3084000. One-third gallon capacity instant hot water dispensers manufactured by In-Sink-Erator are not involved in this recall.

The file

Sold at
Plumbers, building contractors, home centers and hardware stores sold these instant hot water dispensers, from January 1972 through December 1996, for between $100 and $250.
Product type
Electric Water Heaters
Made in
United States
Recalled by
In-Sink-Erator, of Racine, Wis.

Incident log

In-Sink-Erator has received three reports of holes in the electrical insulation or outer cover of the hot water dispenser. One report involved a kitchen fire that caused nearly $7,000 in property damage. No injuries have been reported.

What the notice says to do

Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield.

For more information and a complete list of brands, consumers can contact In-Sink-Erator at (800) 295-8727 from 8 a.m. to 8 p.m. ET Monday through Friday or visit the firm's website at www.insinkerator.com

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated JUN 27 2002; last revised SEP 23 2025.

All 2002 recalls · Back to the timeline