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TOTAL PRODUCT RECALL
CPSC #02246Electronics & batteries
Recalled Kodak DC5000 Zoom Digital Camera

Eastman Kodak Company · Recalled

CPSC, Eastman Kodak Company Announce Recall of DC5000-Model Digital Cameras

Electric shock

Due to a manufacturing defect, consumers using these cameras can suffer an electrical shock.

Units
About 75,000
Reports
12
Injuries
—
Deaths
—
Price
$600–$700
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

These are Kodak DC5000-model cameras. The brand name and model number are written on the front of the camera at the bottom right-hand corner. All DC5000 cameras carry a plate on the bottom of the camera containing the Kodak product identifier reading "KJCAA" followed by an eight-digit serial number. The serial number range is 01800001 through 11700825. This recall includes the DC5000 model only. No other Kodak cameras are affected by this recall.

The file

Sold at
Department, electronic, computer and camera stores, as well as mail-order and web retailers sold these cameras nationwide, from June 2000 through August 2002, for between $600 and $700.
Product type
Cameras & Accessories
Made in
Not stated
Recalled by
Eastman Kodak Company, of Rochester, N.Y.

Incident log

Kodak has received 12 reports, including six in the U.S., of consumers who experienced an electrical shock while changing batteries, or installing or removing the memory card or USB cable. There have been no reports of serious injury.

What the notice says to do

Consumers should immediately stop using the Kodak DC5000 Zoom Digital Camera and contact Kodak. The company will cover the cost of inspection, any necessary repair and shipping to and from Kodak repair centers. To receive a postage-paid mailer to return your camera, or for more information, contact Kodak.

Contact Kodak online at www.kodak.com Consumers also can contact Kodak toll-free at (888) 793-2977 between 9 a.m. and 8 p.m. ET Monday through Friday. For consumers outside the United States, please contact your local Kodak digital camera support center or visitwww.kodak.com

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated SEP 09 2002; last revised OCT 14 2025.

All 2002 recalls · Back to the timeline