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Valor Heating · Recalled
CPSC, Valor Heating Announce Recall of Wall Mount Gas Fireplaces
A design defect in the gas control assembly can allow main burner gas to prematurely enter the firebox during lighting. The ignition of this excess gas can cause the glass window to shatter, presenting the risk of burns or cuts from broken glass.
- Units
- About 730
- Reports
- 1
- Injuries
- 1
- Deaths
- —
- Price
- $1,700–$2,400
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall includes model 837AN (natural gas) and 837AP (propane) direct vent wall mount fireplaces made in the United Kingdom. The fireplaces have a glass front and an imitation wooden log set. The "Valor" logo is printed on the bottom front of the fireplace. The model number is printed on a plate in the lower control area.
The file
- Sold at
- Specialty fireplace dealers sold these fireplaces nationwide, from September 1997 through January 2002, for between $1,700 and $2,400.
- Product type
- Fireplaces & Accessories
- Made in
- United Kingdom
- Recalled by
- Valor Heating Ltd., of Birmingham, United Kingdom
Incident log
Valor Heating has received one report of cuts to the consumer's face, when the glass front of the fireplace shattered, after excess gas ignited.
What the notice says to do
Consumers should stop using these fireplaces and shut off the gas immediately. To arrange for a free repair, consumers should contact Valor Heating.
Consumers should contact Valor at (866) 541-0930 between 8 a.m. and 4:30 p.m. CT Monday through Friday or visit the firm's web site at www.valorflame.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated SEP 09 2002; last revised OCT 14 2025.