Viessmann Manufacturing Company (U.S.) · Recalled
CPSC, Viessmann Manufacturing Company (U.S.) Inc., Announce Recall of SR-RN-2 and SR-RN2R Boiler Control
The controls have an electronic relay that may fail in a manner that will allow the burner to operate and by-pass the interlock with the flue damper. The interlock assures proper operation of the damper for removal of combustion gases. If the interlock fails, excess carbon monoxide emissions may occur.
- Units
- 190
- Reports
- —
- Injuries
- —
- Deaths
- 0
- Price
- —
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled units, which are installed in Atola-RN Boilers, were manufactured between December 1998 and December 2001. This is the entire production of these controls. (The controls do not have a date code that can be seen by consumers.)
The file
- Sold at
- The boilers were sold nationwide by wholesalers and distributors.
- Product type
- Boilers & Accessories
- Made in
- Not stated
- Recalled by
- Viessmann Manufacturing Company (U.S.), of Warwick, R.I.
Incident log
No injuries have been reported.
What the notice says to do
Consumers who have one of these boilers should contact their local distributor or Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact. Viessmann Manufacturing Company will install a wiring module in suspect boilers which will put a redundant switch in series with the switch that may erroneously close and by-pass the safety interlock with flue damper. Viessmann Manufacturing Company has contacted distributors and wholesalers and made arrangements for them to contact customers and make arrangements to retrofit the Atola-RN Boilers with SR-RN2 or SR-RN2R Controls.
Ms. Ulli Hiltz, the Viessmann Manufacturing Company contact, can be reached at 888-843-2772 between 8:30am and 5:00 pm ET Monday through Friday.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated MAR 13 2002; last revised OCT 31 2025.