Tim Hortons · Recalled
CPSC, Tim Hortons Announce Recall of Travel Mugs
The lids on some of the mugs can detach, allowing hot liquid to leak, posing a burn hazard to consumers.
- Units
- About 6,500
- Reports
- 14
- Injuries
- —
- Deaths
- —
- Price
- $15
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom.
The file
- Sold at
- Tim Hortons stores in New York, Michigan, Ohio, West Virginia, Kentucky, Maine and Canada sold the mugs, from October 2002 through January 2003, for about $15
- Product type
- Mugs
- Made in
- China
- Recalled by
- Thermo- Serv®, of Dallas, TX, Tim Hortons of Oakville, Ontario, Canada
Incident log
Tim Hortons has received 14 reports of the lids detaching while mugs were filled with hot liquid. One consumer reported hot liquid spilling onto his hand and chest.
What the notice says to do
Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store.
For more information, consumers can contact Tim Hortons toll-free at (888) 601-1616 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.timhortons.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JAN 28 2003; last revised MAY 16 2025.
