IBM · Recalled
CPSC, IBM Announce Recall to Repair Computer Monitors
The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.
- Units
- 56,000
- Reports
- 5
- Injuries
- —
- Deaths
- 0
- Price
- $370
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units.
The file
- Sold at
- IBM, MicroTouch Systems, and major retail stores nationwide, including Best Buy, CompUSA, Office Max, and Radio Shack, sold the monitors, from June 1997 through December 1998, for about $370.
- Product type
- Computer Equipment
- Made in
- China, Malaysia
- Recalled by
- IBM, of Armonk, N.Y.
Incident log
IBM has received five reports of monitors overheating and smoking, including one report of minor property damage. No injuries have been reported.
What the notice says to do
Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.
For more information, consumers can log on the company's website at www.ibm.com/pc/g51recall
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated MAR 04 2003; last revised MAY 21 2025.