OnQ Technologies · Recalled
CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
- Units
- 3,000
- Reports
- —
- Injuries
- —
- Deaths
- 0
- Price
- $80
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.
The file
- Sold at
- Distributors of electrical devices and sold by professional installers nationwide and in Canada, between November 2002 and June 2003, for about $80.
- Product type
- Telephones, Cell Phones & Accessories
- Made in
- United States
- Recalled by
- OnQ Technologies, of Middletown, Pa.
Incident log
None reported.
What the notice says to do
Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.
Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated SEP 10 2003; last revised JUN 20 2025.