Xerox International Partners · Recalled
CPSC, Xerox International Partners Announce Retrofit of Network Laser Printers
Arcing may cause the fuser assembly to overheat, posing a fire hazard.
- Units
- About 17,000
- Reports
- 3
- Injuries
- —
- Deaths
- 0
- Price
- $1,599–$6,999
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
These network laser printers were manufactured from January 1995 through September 1998. Model numbers are on the top of the unit and on a label located on the rear panel. The retrofit is for the following model numbers: Xerox Engineering Systems - Model 8808 Hitachi Printing Solutions America - Models Typhoon 8 and Typhoon 16 GCC Technologies - Models Elite XL408, Elite XL608, Elite XL608LC, Elite XL808, Elite XL1208, Elite XL1208 PM, and Elite XL616
The file
- Sold at
- Xerox Engineering Systems, Hitachi Printing Solutions America and GCC Technologies sold the printers nationwide for prices ranging from $1,599 to $6,999.
- Product type
- Computer Equipment
- Made in
- Not stated
- Recalled by
- Xerox International Partners, of Palo Alto, Calif.
Incident log
There have been three reports of overheating, causing minor property damage. No injuries have been reported.
What the notice says to do
Users should (1) switch off the printer power when unattended; (2) ensure that the "power save" mode is enabled; and (3) contact their commercial distributor for information on obtaining a free retrofit.
Xerox Engineering Systems (800) 240-5816 between 8:00 a.m. to 5:00 p.m. CST. Hitachi Printing Solutions America (800) 240-5497 between 8:00 a.m. to 5:00 p.m. CST www.hitachi-printingsolutions.us GCC Technologies (800) 422-7777 between 8:00 a.m. to 5:00 p.m. EST www.gcctech.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JAN 29 2003; last revised JUL 08 2025.
