Trojan Technologies · Recalled
CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems
Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.
- Units
- About 3,900 sold in the U.S. (About 12,500 sold worldwide)
- Reports
- 40
- Injuries
- —
- Deaths
- 0
- Price
- $500–$1,500
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.
The file
- Sold at
- Water treatment dealers, plumbing stores and through direct sales from plumbers, from August 2000 through April 2004, for between $500 and $1,500.
- Product type
- Water Distillers/Coolers/Purifiers
- Made in
- Canada, United States
- Recalled by
- Trojan Technologies Inc., of London, Ontario, Canada
Incident log
Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.
What the notice says to do
Contact Trojan Technologies to arrange a free lamp repair or replacement.
Consumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated APR 28 2004; last revised FEB 10 2025.
