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TOTAL PRODUCT RECALL
CPSC #04143Other
Recalled OKIFAX® 5980 fax machine

Oki Data · Recalled

CPSC, Oki Data Announce Recall of Fax Machines

Electric shock

The fax machines may incur a mechanical malfunction, posing a shock hazard to users.

Units
1,000
Reports
—
Injuries
—
Deaths
—
Price
$2,800–$4,000
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The recalled fax machines include the OKIFAX® 5780, 5980, 5980DL models, and Konica 9880 model (manufactured by Oki Data Americas Inc.), with serial numbers beginning with 3110A, 311A, 312A, 401A and 402A. The model number is found on the top right hand side on the front of the unit and the serial numbers can be found on the back of the unit, bottom of case, centered, on the black and white bar code label.

The file

Sold at
Oki Data independent dealers and Konica Business Technologies U.S.A. Inc. sold the fax machines, between October 2003 and February 2004, for between $2,800 and $4,000 (depending on the model).
Product type
Facsimile (FAX) Machines
Made in
Thailand
Recalled by
Oki Data Americas Inc., of Mt. Laurel, N.J.

Incident log

Oki Data has not received any reports of incidents. This recall is being conducted to prevent the possibility of injuries.

What the notice says to do

Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.

Consumers can call Oki Data toll-free at (877) 654- 6364 or log on to www.okidata.com for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated MAY 26 2004; last revised FEB 12 2025.

Recalled OKIFAX® 5780 fax machine

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