Carrier Commercial Refrigeration, Inc. · Recalled
CPSC, Carrier Commercial Refrigeration, Inc. Announce Recall of Grocery Frozen Food Case Heaters
Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.
- Units
- 16,000
- Reports
- 4
- Injuries
- —
- Deaths
- —
- Price
- —
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled defrost heater was used in Tyler's "wide island" frozen food end cap cases in grocery stores. The recalled defrost heaters (which are not visible to consumers) are Electro-Heat Defrost Heater Model 51957100. The Tyler wide island frozen food end cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE, NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located on the data plate, which is on the front inner panel of the case.
The file
- Sold at
- Grocery stores nationwide use these wide island frozen food end cap cases with defrost heaters to display food items. The cases with heaters were sold by Tyler Refrigeration, from the mid-1970s to the present.
- Product type
- Electric Heaters
- Made in
- United States
- Recalled by
- Electro-Heat Inc., of Allegan, Mich., Tyler Refrigeration, of Waxahachie, Texas, a division of Carrier Commercial Refrigeration Inc., of Charlotte, N.C.
Incident log
Carrier Commercial Refrigeration Inc. has reports of four incidents where the defrost heater forcefully ejected and, in two instances, the defrost heater penetrated through the end of the frozen food case. In one incident, a consumer's leg was broken.
What the notice says to do
Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases.
For more information, contact Tyler's toll-free number at (800) 992-3744 x804 between 8 a.m. and 5 p.m. ET Monday through Friday.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUN 16 2004; last revised FEB 25 2025.
