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TOTAL PRODUCT RECALL
CPSC #04178Electronics & batteries
Recalled Wall Plug Ethernet Bridge

NETGEAR Inc. · Recalled

CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges

Electric shock

The plastic housing on these units can detach, posing a shock hazard.

Units
About 53,500
Reports
1
Injuries
—
Deaths
0
Price
$50–$80
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.

The file

Sold at
Various electronics stores, Web sites, and through the NETGEAR Web site, from February 2003 through May 2004, for between $50 and $80.
Product type
Computer Equipment
Made in
China
Recalled by
NETGEAR Inc., of Santa Clara, Calif.

Incident log

NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.

What the notice says to do

Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.

Call NETGEAR Inc., toll-free at (800) 303-5507 anytime for a free repair kit. Consumers also can register at the company's website www.netgear.com to order a free repair kit.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated JUL 14 2004; last revised MAR 03 2025.

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