Notifier · Recalled
CPSC, Notifier Announce Recall for Fire Alarm Panels
The AEU can enter a "sleep" mode, where it does not communicate with the system. When this occurs, audible evacuation signals associated with the failed AEU will not operate and building occupants may not be warned of an emergency.
- Units
- 6,000
- Reports
- 8
- Injuries
- —
- Deaths
- 0
- Price
- $3,370–$6,400
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The fire alarm control panel includes the central processing unit (CPU-2020 and CPU-2) and Display Interface Assembly (DIA-2020 and DIA-2) components of Notifier model AM2020 and AFP1010 fire alarm control panels with date codes from 0100 to 2003 and firmware version 3.0 and 3.01. The date codes appear on the back outer edge of the PC boards.
The file
- Sold at
- Notifier distributors nationwide, from January 2000 through May 2002. The list price for the CPU and DIA combination for the model AM2020 is about $6,400, and the list price for the CPU and DIA combination for the model AFP1010 is about $3,370.
- Product type
- Fire Warning Systems
- Made in
- United States
- Recalled by
- Notifier, of Northford, Conn.
Incident log
Notifier has received eight reports of trouble signals alarming. In each case the problem was identified and corrected. No injuries have been reported.
What the notice says to do
Notifier will provide an upgraded CPU firmware set for each AM2020 and AFP1010 panel, at no charge.
Distributors should contact their Notifier customer service representative at (800) 289-3473 between 8 a.m. and 5 p.m. ET, Monday through Friday to receive the firmware upgrade.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated OCT 30 2003; last revised MAR 24 2025.