Tristar Products Inc. · Recalled
CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner
Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers.
- Units
- 5,000
- Reports
- 20
- Injuries
- 8
- Deaths
- —
- Price
- $129
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. Prior Recall: In March 2002, CPSC and Tristar recalled the Steam Buggy Deluxe to repair the internal hose connection. This recall only includes the revised design steam buggys, and not the units in the earlier recall.
The file
- Sold at
- HSN LLP (Home Shopping Network), from June 2002 through September 2002, for about $129. Also, shipped as replacement units to consumers in the earlier recall, between April and September 2002.
- Product type
- Steamers
- Made in
- Taiwan
- Recalled by
- Tristar Products Inc., of Fairfield, N.J.
Incident log
The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms.
What the notice says to do
Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.
Call Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated MAR 09 2004; last revised APR 04 2025.