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TOTAL PRODUCT RECALL
CPSC #04560Electronics & batteries
Recalled power adapters for notebook computers

Dell Inc. · Recalled

CPSC, Dell Inc. Announce Recall of Power Adapters for Notebook Computers

Electric shock

Using power cords not intended for these adapters can pose a shock hazard.

Units
About 28,000 units
Reports
—
Injuries
—
Deaths
0
Price
$90–$110
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

Sold as an option for Dell notebook computers including their Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500 and I8600. "Dell," "Dell P/N W1451" is printed on top of the adapters.

The file

Sold at
Dell's Web site, through their mail order catalogs, and by phone order, from December 2003 through May 2004, between $90 and $110.
Product type
Adapter/Power Supply/Charger/Battery
Made in
China
Recalled by
Dell Inc., of Round Rock, Texas

Incident log

None reported.

What the notice says to do

Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cables intended for these adapters.

Call Dell toll-free at (877) 293-1197 between 9:00 a.m. to 6:00 p.m. CT Monday through Friday to order free retrofit kits. Consumers also can write to the company at Dell Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682. Additional information can also be found on Dell's website at www.support.dell.com

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated JUL 01 2004; last revised APR 14 2025.

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