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TOTAL PRODUCT RECALL
CPSC #04577Kitchen & appliances
Recalled Whirlpool Double Wall Oven

Whirlpool · Recalled

CPSC, Whirlpool Announce Recall of Cooking Products

Fire & burnsElectric shock

All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers, if the appliance is not properly grounded.

Units
24,500
Reports
—
Injuries
—
Deaths
—
Price
$850–$3,740
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers: Brand Product Model Numbers Serial Number Range Whirlpool Oven-microwave combination GSC XR15 - XR25 Whirlpool Double wall oven RBD XR15 - XR25 KitchenAid Oven-microwave combination KEHC KEMC XR15 - XR25 KitchenAid Electric free standing range KERA2 KERI2 RR15 - RR25 The model and serial numbers are located on a label inside the door of the units.

The file

Sold at
Department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units, from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between $930 and $1350, the KitchenAid Oven-Micro Combo for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.
Product type
Ovens/Stoves/Ranges/Microwaves
Made in
United States
Recalled by
Whirlpool Corp., of Benton Harbor, Mich.

Incident log

Whirlpool has received no reports of incidents. This recall is being conducted to prevent the possibility of injuries.

What the notice says to do

Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.

Consumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated AUG 26 2004; last revised APR 23 2025.

Recalled Oven-Micro ComboRecalled KitchenAid Free Standing Range

All 2004 recalls · Back to the timeline