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TOTAL PRODUCT RECALL
CPSC #05004Electronics & batteries
Recalled AC adapter

Dell Inc. · Recalled

CPSC, Dell Inc. Announce Recall of AC Adapters for Notebook Computers

Fire & burnsElectric shock

The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.

Units
About 990,000
Reports
7
Injuries
—
Deaths
0
Price
$30–$3,200
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.

The file

Sold at
Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.
Product type
Adapter/Power Supply/Charger/Battery
Made in
China, Thailand
Recalled by
Dell Inc., of Round Rock, Texas, Delta Electronics Inc., of Taipei, Taiwan

Incident log

Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.

What the notice says to do

Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.

Consumer should call Dell at (877)-293-1197 between 9 a.m. and 6 p.m. CT Monday through Friday, log on to Dell's website at www.delladapterprogram.com

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated OCT 08 2004; last revised AUG 19 2024.

Dell notebook computer used with recalled AC adapters

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