Philips PC Peripherals · Recalled
CPSC, Philips PC Peripherals Announce Recall of Hewlett-Packard Company L2035 Flat Panel Monitors
A ground clip inside the back plastic panel of these monitors can be incorrectly installed, posing a risk of electrical shock to consumers.
- Units
- About 15,000
- Reports
- 1
- Injuries
- —
- Deaths
- —
- Price
- $900
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recall involves only the HP L2035 Flat Panel Monitor with serial numbers ranging from CNP352Y001 to CNP423Y1HS. The model number is displayed at the bottom, center of the monitor's bezel, just above the control buttons. The recalled monitors were produced from December 2003 through June 2, 2004.
The file
- Sold at
- The recalled monitors were sold by HP, from February, 2003 through October, 2004, at retail for about $900.
- Product type
- Computer Equipment
- Made in
- China
- Recalled by
- Philips PC Peripherals, of Colorado Springs, Colo.
Incident log
Philips has received one report of a consumer receiving an electrical shock from one of these monitors. The consumer was not injured.
What the notice says to do
Consumers should unplug the monitor and either use a different computer to go to the recall Web site or contact the HP L2035 Recall Helpdesk for instructions on how to determine if their monitor is affected by this recall program. If affected, consumers will receive instructions for getting their monitor tested and repaired or replaced at no cost.
For more information, contact the recall Web site at www.l2035recall.com or the HP L2035 Recall Helpdesk at (800) 254-2280 between 8 a.m and 9 p.m. ET Monday to Friday and between 10 a.m. and 5 p.m. ET Saturday. Consumers also can write to Philips at North America Quality and Customer Care Manager, Philips PC Peripherals, Holly Sugar Boulevard, 2 North Cascade Ave, Suite 200, Colorado Springs, CO 80903.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JAN 14 2005; last revised NOV 22 2024.