Hewlett-Packard Company · Recalled
CPSC, Hewlett-Packard Company Announce Recall of Notebook Computer Batteries
An internal short can cause the battery cells to overheat and melt or char the plastic case, posing a burn and fire hazard.
- Units
- About 135,000 battery packs worldwide, including about 85,000 in the U.S.
- Reports
- 16
- Injuries
- —
- Deaths
- 0
- Price
- $100–$3,000
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled lithium-ion rechargeable battery packs are used with various HP and Compaq notebook computers (see list below). The recalled battery packs are a subset of those manufactured March 2004 through September 2004, and will have a bar code label starting with GC, IA, L0 or L1. Hewlett-Packard and Compaq Notebook Models that may contain a recalled battery pack HP Pavilion HP Compaq Compaq Presario Compaq Evo dx4000 dx5000 zd8100 ze4100 ze4100/xt1xx 4200 ze4200 ze4300 ze4400 ze4500 ze4600 ze4700 ze4800 ze5155 ze5200 ze5300 ze5400 ze5500 ze5600 zv5000 zv5200 zx5000 zx5200 nc6000 nc8000 nw8000 nx5000 nx9005 nx9008 nx9010 nx9100 nx9105 9000 9005 1100 2100 2500 R3000 R3200 V1000 X4000 X5000 X6100 n1010v n1050v
The file
- Sold at
- National and regional computer and electronics stores, online stores, hp.com and hpshopping.com from March 2004 through May 2005 for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130.
- Product type
- Adapter/Power Supply/Charger/Battery
- Made in
- China, Taiwan
- Recalled by
- Hewlett-Packard Company, of Palo Alto, Calif.
Incident log
HP has received 16 reports of batteries overheating, including four in the U.S. No injuries have been reported. Four cases of minor property damage were reported, including one in the U.S.
What the notice says to do
Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery, by visiting the Battery Replacement program Web site or by calling HP. After removing the recalled battery for their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.
For additional information, visit the HP Battery Replacement program Web site at www.hp.com/support/BatteryReplacement or contact HP at (888) 404-7398 between 7 a.m. and 7 p.m. CT Monday through Friday.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated OCT 14 2005; last revised MAY 23 2014.
