Dell · Recalled
CPSC, Dell Announce Recall of Notebook Computer Batteries
These batteries can overheat, which could pose a fire risk.
- Units
- About 22,000 in the U.S.
- Reports
- 3
- Injuries
- —
- Deaths
- 0
- Price
- $99–$2,650
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled batteries were sold with the following Dell notebook computers: Latitude™ D410, D505, D510, D600, D610, D800, D810; Inspiron™ 510M, 600M, 6000, 8600, 9200, 9300, XPS Gen 2; and Dell Precision™ M20 and M70 mobile workstations. The batteries were also sold separately, including as secondary batteries and in response to service calls. The batteries insert into the battery bay located on the underside of the notebook. "Dell" and "Made in Japan" or "Made in China" are stamped on the batteries. The identification number for each battery appears on a white sticker. Customers should have this number available when they contact Dell to determine if their battery is part of the recall.
The file
- Sold at
- Dell sold these batteries with the notebook computers, as part of a service replacement, and as individual units on its Web site and catalogs from October 5, 2004 through October 13, 2005. The computers with these batteries sold for between $900 and $2,650, and individual batteries sold for between $99 and $179.
- Product type
- Adapter/Power Supply/Charger/Battery
- Made in
- China, Japan
- Recalled by
- Dell Inc., of Round Rock, Texas
Incident log
Dell has received three reports of batteries overheating. The incidents involved damage to a tabletop, a desktop, and minor damage to personal effects. No injuries have been reported.
What the notice says to do
Customers should contact Dell to determine if their notebook computer battery is part of this recall. If it is, consumers should immediately stop using the battery as a power source for their notebook computer. Dell will provide a free replacement battery.
For additional information, contact Dell toll-free at (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, go to the firm's Web site at www.dellbatteryprogram.com, or write to: Dell Inc., Attn: Battery Program, 9701 Metric Blvd., Suite 200 Austin, Texas 78758.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated DEC 16 2005; last revised APR 19 2024.
