Rechargeable Battery Packs Sold with MAX Wireless Conference Phones Recalled for Burn Hazard

Fire & burns

These battery packs can short circuit, causing them to overheat and melt the protective plastic covering, posing a burn hazard to consumers.

Units: About 4,200
Reports: 9
Injuries: —
Deaths: 0
Price: $40–$1,000
Remedy: See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The battery is included as a power source for the MAX Wireless Conference Phone Models 910-158-001 and 910-158-070. The model number is located on the product ID label on the underside of the MAX Wireless Conference Phone Pod. The phone is black, six-sided and has a domed speaker in the center. "Clear One Max" is written on the top of the phone. The recalled battery pack is green and is located in the battery compartment on the underside of the Max phone pod. The recall involves the TWD rechargeable nickel metal hydride battery pack with model number TH-AA2200. The battery pack's model number "TH-AA2200," "TWD NI-MH Battery," and "7.2v AA2200mAH" are printed on the side of the battery. The battery pack is also sold separately.

The file

Sold at: ClearOne Communications direct order desk, distributors, and dealers nationwide from April 2005 through December 2005 for between $600 and $1,000 (for the battery and phone) or about $40 (for just the battery when sold separately).
Product type: Adapter/Power Supply/Charger/Battery
Made in: China
Recalled by: ClearOne Communications, of Salt Lake City, Utah

Incident log

ClearOne Communications has received nine reports of incidents with the recalled battery packs. No injuries, fire or property damage have been reported.

What the notice says to do

Consumers should stop using these phones with recalled battery packs immediately and contact ClearOne Communications for a free replacement battery pack.

For additional information, contact ClearOne Communications at (800) 283-5936, select Option #5, between 7 a.m. and 6 p.m. MST, or visit the firm's Web site at www.clearone.com/support

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated APR 06 2006; last revised MAY 30 2024.