HP · Recalled
HP Recalls Notebook Computer Batteries Due to Fire Hazard
An internal failure can cause the battery to overheat and melt or char the plastic case, posing a burn and fire hazard.
- Units
- About 4,100 (about 15,700 batteries worldwide)
- Reports
- 20
- Injuries
- 1
- Deaths
- —
- Price
- $100–$3,000
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. The recalled batteries are a subset of those manufactured in early January 2005, and will have a bar code label starting with L3. HP and Compaq Notebook Model Series that may contain a recalled battery include: HP Pavilion Family dv1xxx ze2xxx HP Compaq Family nx48xx Compaq Presario Family V2xxx M2xxx The notebook model is located on the display screen bezel or in the labeling on the bottom of the notebook.
The file
- Sold at
- National and regional computer and electronics stores, online stores, and at hp.com and hpshopping.com, from January 2005 through December 2005, for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130.
- Product type
- Adapter/Power Supply/Charger/Battery
- Made in
- China
- Recalled by
- Hewlett-Packard Company, of Palo Alto, Calif.
Incident log
HP has received 20 reports of batteries overheating, including two in the United States. One minor burn injury has been reported. Eleven cases of minor property damage were reported, including one in the United States.
What the notice says to do
Consumers should stop using the "L3" coded batteries immediately and contact HP to determine if the specific battery is one of the ones being recalled, and if it is, receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.
For additional information, visit the HP Battery Replacement Program Web Site at www.hp.com/support/BatteryReplacement , or contact HP at (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated APR 20 2006; last revised JUN 04 2024.