Hewlett-Packard Company · Recalled
Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix
The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.
- Units
- About 224,000 (about 679,000 worldwide)
- Reports
- 1
- Injuries
- —
- Deaths
- 0
- Price
- $250–$400
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.
The file
- Sold at
- Electronic, computer and camera stores, as well as Web retailers nationwide from August 2004 through April 2006 for between $250 and $400.
- Product type
- Cameras & Accessories
- Made in
- China
- Recalled by
- Hewlett-Packard Company, of Palo Alto, Calif.
Incident log
HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.
What the notice says to do
Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.
For additional information, visit HP's Web site at www.hp.com or call HP toll-free at (866) 304-7117 between 6 a.m. and 6 p.m. MT Monday through Friday.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUN 06 2006; last revised JUN 21 2024.