Dell · Recalled
Dell Recall of Notebook Computer Batteries Due To Fire Hazard
These lithium-ion batteries can overheat, posing a fire hazard to consumers.
- Units
- About 2.7 million battery packs (an additional 1.5 million battery packs were sold outside the U.S.)
- Reports
- 6
- Injuries
- —
- Deaths
- 0
- Price
- $60–$2,850
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled batteries were sold with or sold separately to be used with the following Dell notebook computers: Latitude™ D410, D500, D505, D510, D520, D600, D610, D620, D800, D810; Inspiron™ 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400, E1705; Dell Precision™ M20, M60, M70 and M90 mobile workstations; and XPS,™ XPS Gen2, XPS M170 and XPS M1710. "Dell" and one of the following markings are printed on the batteries: "Made in Japan," "Made in China," or "Battery Cell Made in Japan Assembled in China." The identification number for each battery appears on a white sticker.
The file
- Sold at
- Dell's Web site, phone and direct sales as part of a service replacement program, and catalogs from April 2004 through July 2006. The computers with these batteries sold for between $500 and $2850 and individual batteries sold for between $60 and $180.
- Product type
- Adapter/Power Supply/Charger/Battery
- Made in
- China, Japan
- Recalled by
- Dell Inc., of Round Rock, Texas, Sony Energy Devices Corp., of Japan
Incident log
Dell has received six reports of batteries overheating, resulting in property damage to furniture and personal effects. No injuries have been reported.
What the notice says to do
Consumers should stop using these recalled batteries immediately and contact Dell to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.
For additional information, contact Dell toll-free at (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, log on to the firm's Web site at www.dellbatteryprogram.com, or write to: Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Austin, Texas 78758.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated AUG 15 2006; last revised JUL 10 2024.
