Segway Inc. Announces Recall to Repair Segway® Personal Transporters

Other hazard

The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.

Units: About 23,500
Reports: 6
Injuries: —
Deaths: —
Price: $4,000–$5,500
Remedy: See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves all Segway PT i167, i170 and i180 ("i Series") models, the p133 ("p Series"), XT ("cross-terrain transporter"), GT ("golf transporter") and i2 models. These units were sold to consumers and commercial customers. All e167 ("e Series") models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, "Segway", appears on the front bumper and/or on the handlebars of the personal transporter.

The file

Sold at: Segway authorized dealers and distributors, directly from Segway Inc., and by certain resellers from March 2002 through mid-September 2006 for prices ranging from $4,000 to $5,500.
Product type: Human Transporters
Made in: United States
Recalled by: Segway Inc., of Bedford, N.H.

Incident log

Segway Inc. has received six reports of the personal transporter not operating properly, resulting in injuries to the head and wrist of users.

What the notice says to do

Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.

Call Segway Inc. at (800) 750-6557 between 8 a.m. and 6 p.m. ET Monday through Friday, or visit www.segway.com. Segway Inc. and Segway authorized dealers and distributors are directly notifying owners of these products.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated SEP 14 2006; last revised JUL 18 2024.