Fire Hazard Prompts Canon U.S.A. to · Recalled
Fire Hazard Prompts Canon U.S.A. to Recall Previous Model Desktop Copiers for Repair
An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.
- Units
- About 800,000
- Reports
- 6
- Injuries
- —
- Deaths
- 0
- Price
- $1,500–$2,300
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The repair recall includes only the following model Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The recalled copiers were manufactured between 1987 and 1998.
The file
- Sold at
- Dealers, national retailers and office supply stores nationwide from January 1987 through December 1999 for between $1,500 and $2,300.
- Product type
- Copiers
- Made in
- Japan, Thailand
- Recalled by
- Canon Inc., of Japan, Canon U.S.A. Inc., of Lake Success, N.Y.
Incident log
Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire, due to the problem with the electrical connection. No injuries were reported.
What the notice says to do
Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair.
For additional information, contact Canon U.S.A. at (800) 828-4040 anytime, or visit the firm's Web site at www.usa.canon.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated SEP 18 2006; last revised JUL 18 2024.
