Sony · Recalled
Sony Recalls Notebook Computer Batteries Due to Previous Fires
These lithium-ion batteries can overheat, posing a fire hazard to consumers.
- Units
- About 340,000 batteries (an additional 3,080,000 battery packs were sold worldwide)
- Reports
- 16
- Injuries
- 2
- Deaths
- —
- Price
- $75–$3,000
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
These lithium-ion batteries were sold with, or sold separately to be used with, the following notebook computer models: Computer Manufacturer Computer Model Battery Model Fujitsu LifeBook: P1510, P1510D, P7120, P7120D, S7020, S7020D, C1320D, Q2010, T4210 CP229720-01, CP229725-01, CP234003-01, CP234019-01, CP255100-01, CP255108-01, CP267910-01, CP267915-01, CP283030-01, CP293420-01 Gateway Gateway: CX200, CX210, E100M, M250, M255, M280, M285, M465, M685, MP8708, NX260, NX510, NX560, NX860, NX100, MX1025, MX6918b, and MX1020j 916C4610F, 916C4720F, 916C4730F, 916C5010F, W230 Sony Sony VAIO: VGN-FE550G, VGN-FE570G, VGN-T240P, VGN-T250, VGN-T250P, VGN-T260P, VGN-T270P, VGN-T340P, VGN-T350, VGN-T350P, VGN-T360P, VGN-T370P VGP-BPS3A, VGP-BPS2B Toshiba Portege: M300, M400/M405, S100/S105 Qosmio: G35 Satellite: R10/R15 Tecra: A2, M3, M4, M5, M6, and S3 PA3191U-4BRS, PA3356U-2BRS, PA3475U-1BRS, PA3191U-5BRS, PA3356U-3BRS, PA3476U-1BRS The battery model can be found on the battery's label.
The file
- Sold at
- Directly by Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. and through authorized distributors as part of a notebook computer. The computers sold for between $500 and $3000 and the batteries were also sold separately for between $75 and $200, during the following dates: Fujitsu - from June 2005 through October 2006. Gateway - from September 2005 through October 2006. Sony - from December 2004 through October 2006 Toshiba - from September 2004 through October 2006.
- Product type
- Adapter/Power Supply/Charger/Battery
- Made in
- China, Japan, Malaysia, Taiwan
- Recalled by
- Sony Energy Devices Corp., of Japan
Incident log
There have been 16 reports of notebook computer batteries overheating, causing minor property damage and two minor burns. All of these reported incidents and injuries have been associated with earlier recalls of notebook computer batteries containing these Sony cells. There have been no incidents involving batteries sold by the notebook manufacturers participating in this announcement.
What the notice says to do
Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Batteries covered by this program will be replaced free of charge. Consumers should use only batteries obtained from their computer manufacturer or from an authorized reseller.
Customers should contact the manufacturer of their notebook computer to determine if their battery is covered by this program and to request a replacement battery. The contact information for the participating manufacturers is:- Fujitsu - (800) 8FUJITSU or www.computers.us.fujitsu.com/battery- Gateway - (800) 292-6813 or www.gateway.com/battery- Sony - (888) 476-6972 or http://esupport.sony.com/battery- Toshiba - (800) 457-7777 or www.bxinfo.toshiba.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated OCT 23 2006; last revised MAY 23 2014.
