Gateway Inc. · Recalled
Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard
These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect.
- Units
- About 14,000
- Reports
- 4
- Injuries
- —
- Deaths
- 0
- Price
- $60–$2,400
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack.
The file
- Sold at
- Gateway's professional and direct distributors and Gateway Country stores nationwide from May 2003 through August 2003. The computers with these batteries sold for between $1,200 and $2,400 and individual batteries sold for between $60 and $90.
- Product type
- Adapter/Power Supply/Charger/Battery
- Made in
- China
- Recalled by
- Gateway Inc., of Irvine, Calif.
Incident log
Gateway has received four reports of battery packs overheating, including minor property damage. No injuries have been reported.
What the notice says to do
Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received.
For additional information, contact Gateway at (800) 292-6813 between 7 a.m. and 10 p.m. CT seven days a week or visit the company's Web site at www.gateway.com/battery
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUN 19 2007; last revised JAN 07 2015.
