Atmel Corp. · Recalled
Atmel Corp. Recalls to Upgrade Software in Microcontrollers of Honeywell® Digital Cellular Communicators
The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.
- Units
- About 4,000
- Reports
- 39
- Injuries
- —
- Deaths
- 0
- Price
- $250
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The digital cellular communicator can be used as a primary means of security communications for a residence or business. The recall involves the Atmel microcontroller AT91SAM7S256 installed in Honeywell digital cellular communicator, Model 7845GSM.
The file
- Sold at
- Distributors nationwide sold the recalled communicators to commercial installers from July 2006 through October 2006 for about $250.
- Product type
- Home Control/Alarm Systems
- Made in
- Mexico, Taiwan
- Recalled by
- Atmel Corp., of San Jose, Calif. (microcontrollers), The security business of Honeywell International, located in Syosset, N.Y. (communicators)
Incident log
Honeywell has received 39 reports of problems with the microcontroller where it reportedly entered an unrecoverable lock-up state. There have been no reports of failure to report an emergency and no reports of injury or property damage.
What the notice says to do
Customers who have not been contacted directly should immediately contact the firm for information on how to receive a free replacement communicator with updated software. Installers that purchased the communicators have been contacted directly.
For additional information, contact Honeywell at (800) 573-0154, between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's Web site at http://www.security.honeywell.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated FEB 12 2007; last revised MAY 23 2014.