Gamewell-FCI · Recalled
Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels
The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
- Units
- About 1,100
- Reports
- —
- Injuries
- —
- Deaths
- 0
- Price
- $400–$3,500
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.
The file
- Sold at
- Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.
- Product type
- Home Control/Alarm Systems
- Made in
- United States
- Recalled by
- Gamewell-FCI, of Northford, Conn.
Incident log
Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.
What the notice says to do
Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.
For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at www.gamewell-fci.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUL 27 2007; last revised MAY 23 2014.