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TOTAL PRODUCT RECALL
CPSC #08098Electronics & batteries
Recalled Visual Presenter

Elmo USA Corp. · Recalled

Elmo USA Corp. Recalls Visual Presenters Due to Fire Hazard

Fire & burns

Improperly installed fluorescent top lights in the presenter can overheat, posing a fire hazard.

Units
About 54,000
Reports
—
Injuries
—
Deaths
0
Price
$2,600–$9,000
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

Visual presenters capture images to LCD panels, LCD projectors and TV monitors. The recall includes presenters sold under the ELMO, Epson, Doar Communications, Vtel and Tandberg brand names. The presenters were manufactured between December 1993 and December 2003. The manufacturer information is located on the side, rear and bottom of the main body of the following ELMO model numbers, EV-500AF, EV-400AF, EV-6000AF, EV-8000AF, HV-5000XG, HV-7000SX, HV-8000SX, EV-4400AF, HV-5100XG and Epson model ELPDC02.

The file

Sold at
Elmo dealers, office supply stores and other retailers nationwide from December 1993 to June 2006 for between $2,600 and $9,000.
Product type
Computer Equipment
Made in
Japan
Recalled by
ELMO Co. Ltd., of Japan, ELMO USA Corp. of Plainview, NY

Incident log

None reported.

What the notice says to do

Consumers should stop using the recalled visual presenters immediately and contact Elmo USA for all models except Epson. All Epson owners should contact Epson. Consumers with recalled units will receive a free inspection and repair.

For additional information, contact Elmo USA at (877) 275-3566 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.elmousa.com. Epson customers should contact Epson at (800) 444-1498 between 7 a.m. and 5 p.m. PT Monday through Friday or visit the firm's website at www.epson.com

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated NOV 21 2007; last revised MAY 23 2014.

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