Hewlett-Packard Co. · Recalled
Hewlett-Packard Co. Recalls Fax Machines Due to Fire Hazard
An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.
- Units
- About 367,000 units (an additional 84,000 units sold outside of the U.S.)
- Reports
- 3
- Injuries
- —
- Deaths
- 0
- Price
- $130–$150
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.
The file
- Sold at
- Electronic, computer and camera stores nationwide, as well as Web retailers from November 2002 through December 2004 for between $130 and $150.
- Product type
- Facsimile (FAX) Machines
- Made in
- China
- Recalled by
- Hewlett-Packard Co., of Palo Alto, Calif.
Incident log
Hewlett-Packard has received three reports of overheating including two in the U.S. resulting in minor property damage. No injuries have been reported.
What the notice says to do
Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.
For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP's Web site at www.hp.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUN 27 2008; last revised MAR 19 2015.