Sony · Recalled
Sony Recalls Notebook Computers Due to Burn Hazard
Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.
- Units
- About 73,000
- Reports
- 15
- Injuries
- 1
- Deaths
- —
- Price
- $1,700–$4,000
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.
The file
- Sold at
- The SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.
- Product type
- Computer Equipment
- Made in
- Japan, United States
- Recalled by
- Sony Electronics Inc., of San Diego, Calif.
Incident log
Sony has received 15 reports of overheating, including one consumer who suffered a minor burn.
What the notice says to do
Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.
For additional information, contact Sony toll-free at (888) 526-6219 anytime, or visit the firm's Web site at www.sony.com/support
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated SEP 04 2008; last revised MAY 23 2014.