Milestone AV Technologies Recalls Television Wall Mounts Sold Exclusively At Best Buy; Unit Can Crack, TV Can Fall On Consumers

Other hazard

The wall mount can crack when used with televisions 26 inches and larger or with televisions that include a DVD player. The television can then fall from the wall mount and pose a serious risk of injury to consumers standing nearby.

Units: About 140,000
Reports: 28
Injuries: —
Deaths: 0
Price: $60–$90
Remedy: See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

These wall mounts are used with flat screen LCD televisions. The recalled wall mounts are INIT models NT-TVM103 and NT-TVM104. The model numbers can be found on the UL sticker on the television interface.

The file

Sold at: Best Buy stores nationwide from June 2007 through December 2008 for between $60 and $90.
Product type: Televisions, Mounts, Guards & Antennas
Made in: China
Recalled by: Milestone AV Technologies, of Savage, Minn.

Incident log

Milestone is aware of 28 incidents in which the mount has cracked and the television has fallen from its mount. No injuries have been reported.

What the notice says to do

Consumers should immediately stop using the wall mounts and contact Milestone to receive a free repair kit.

Call Milestone toll-free at (877) 277-3707 between 7 a.m. and 7 p.m. CT Monday through Friday or log on to the company's recall Web site at www.milestone.com/initmount

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated JAN 27 2009; last revised MAY 23 2014.