HP · Recalled
HP Recalls Notebook Computer Batteries Due to Fire Hazard
The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
- Units
- About 70,000
- Reports
- 2
- Injuries
- —
- Deaths
- 0
- Price
- $100–$3,000
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. Models that can contain a recalled battery include: HP Pavilion dv2000 dv2500 dv2700 dv6000 dv6500 dv6700 dv9000 dv9500 dv9700 dx6000 dx6500 dx6700 Compaq Presario A900 C700 F500 F700 V3000 V3500 V3700 V6000 V6500 V6700 HP G6000 G7000 HP Compaq 6720s The notebook model is located at the top of the service label on the bottom of the notebook. Batteries that can be subject to the recall will have one of the following bar code labels (^ in the code can be any letter or number): 62940^^AXV^^^^ 65033^^B7U^^^^ 65033^^B7V^^^^ 65033^^BGU^^^^ 65035^^B7U^^^^ 65035^^B7V^^^^ 65035^^BGU^^^^ 65035^^BGV^^^^ 67059^^V8U^^^^ 67059^^V8V^^^^
The file
- Sold at
- Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 and $3000. The battery packs were also sold separately for between $100 and $160.
- Product type
- Adapter/Power Supply/Charger/Battery
- Made in
- China
- Recalled by
- Hewlett-Packard Co., of Palo Alto, Calif.
Incident log
The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported.
What the notice says to do
Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives.
For additional information, visit the HP Battery Replacement Program Web site at http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated MAY 14 2009; last revised MAY 23 2014.
