Honeywell International · Recalled
Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
- Units
- About 7,000
- Reports
- —
- Injuries
- —
- Deaths
- 0
- Price
- $100
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.
The file
- Sold at
- Security and alarm dealers nationwide from October 2007 through January 2009 for about $100.
- Product type
- Home Control/Alarm Systems
- Made in
- Mexico
- Recalled by
- Ademco de Juarez s.r.l., of Mexico, Honeywell International Inc., of Melville, N.Y.
Incident log
None reported.
What the notice says to do
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.
For additional information, contact Honeywell at (800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or visit the firm's Web site at www.security.honeywell.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated APR 07 2009; last revised MAY 23 2014.