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TOTAL PRODUCT RECALL
CPSC #09765Home & furniture
Recalled Casement Window

Pella · Recalled

Pella Recalls Casement Windows Due to Impact Hazard

Other hazard

The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.

Units
About 6,500
Reports
1
Injuries
—
Deaths
0
Price
$500–$2,000
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.

The file

Sold at
Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.
Product type
House Repair or Construction Materials
Made in
United States
Recalled by
Pella Corp., of Pella, Iowa

Incident log

The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.

What the notice says to do

Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.

For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.pella.com

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated AUG 25 2009; last revised MAY 23 2014.

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