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TOTAL PRODUCT RECALL
CPSC #10103Electronics & batteries

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Acer · Recalled

Acer Recalls Notebook Computers Due to Burn Hazard

Fire & burns

An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.

Units
About 22,000
Reports
3
Injuries
—
Deaths
0
Price
$650–$1,150
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.

The file

Sold at
ABS Computer Technologies, D&H Distributing, Fry's Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.
Product type
Electronics
Made in
China
Recalled by
Acer America Corporation, of San Jose, Calif.

Incident log

Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.

What the notice says to do

Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.

For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated JAN 07 2010; last revised JUL 20 2016.

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