Dimplex North America · Recalled
Remote Control Kits for Electric Fireplaces and Stoves Recalled by Dimplex North America Due to Fire and Burn Hazards
The plug-in wall unit can overheat, posing a fire and burn hazard to consumers.
- Units
- About 700,000
- Reports
- 5,000
- Injuries
- —
- Deaths
- —
- Price
- $200–$1,500
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled remote control kits are used with Dimplex, Electraflame, Symphony, Optiflame, Electralog and Charmglow brand electric fireplaces, stoves and fireplace inserts. They include a black or dark gray hand-held remote control and also a black or dark gray wall unit that plugs into an electrical wall outlet. Recalled model numbers include 47-1001, 47-1010-R and APT-1315. The model number is printed on either the plug-in unit or the hand-held remote control. The fireplace or stove's brand name is printed on both units.
The file
- Sold at
- Mass merchandise, home improvement, specialty fireplace and furniture retailers from January 1998 through December 2008 for between $200 and $1,500 for the fireplaces and stoves. This recall includes remote control kits subsequently replaced under warranty.
- Product type
- Fireplaces & Accessories
- Made in
- China
- Recalled by
- Dimplex North America, of Ontario, Canada
Incident log
Dimplex has received about 5,000 reports of the plug-in wall units overheating including 19 reports of damage beyond the remote control and one report of a house fire in Columbus, Ohio that resulted in considerable property damage.
What the notice says to do
Consumers should immediately stop using the remote control kits, unplug the power cord from the remote control kit's wall unit, remove the wall unit from the electrical outlet and contact Dimplex for a free replacement kit. Consumers can continue to operate the fireplace or stove by plugging the fireplace or stove's electrical cord directly into an electrical outlet.
For additional information, contact Dimplex North America toll-free at (866) 673-9880 anytime, or visit the firm's Web site at www.recall.dimplex.com
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated MAR 16 2010; last revised MAY 23 2014.
