Sony · Recalled
Sony Recalls VAIO Laptop Computers Due to Burn Hazard
The computers can overheat, posing a burn hazard to the consumer.
- Units
- About 233,000
- Reports
- 30
- Injuries
- —
- Deaths
- 0
- Price
- $800–$1,500
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
The recalled products are VPCF11 Series and VPCCW2 Series notebook computers. The computers are available in many colors and have "VAIO" on the front outside panel. The model numbers can be found on the bottom of the computers. The following models are included: VPCF11 Series VPCF111FD/B VPCF111FX/B VPCF111FX/H VPCF112FX/B VPCF112FX/H VPCF113FX/B VPCF113FX/H VPCF114FX/B VPCF114FX/H VPCF115FM/B VPCF115FM/BL VPCF116FX/B VPCF116FX/H VPCF117FX/B VPCF117FX/B VPCF117FX/H VPCF11AFX/B VPCF11BFX/B VPCF11CGX/B VPCF11DGX/B VPCF11EGX/B VPCF11FGX/B VPC11GGX/B VPCF11HGX/B VPCF11JFX/B VPCF11KFX/H VPCF11LFX/B VPCF11MFX/B VPCF11NFX/B VPCF11PFX/H VPCF11QFX/B VPCF11QFX/H VPCCW2 Series VPCCW21FX/B VPCCW21FX/P VPCCW21FX/R VPCCW21FFX/W VPCCW22FX/B VPCCW22FX/L VPCCW22FX/P VPCCW22FX/R VPCCW22FX/W VPCCW23FX/B VPCCW23FX/L VPCCW23FX/P VPCCW23FX/R VPCCW23FX/W VPCCW26FX/B VPCCW26FX/L VPCCW26FX/P VPCCW26FX/R VPCCW27FX/B VPCCW27FX/L VPCCW27FX/P VPCCW27FX/R VPCCW27FX/W VPCCW28FJ/W VPCCW2AFX/B VPCCW2BFX/B VPCCW2CGX/B VPCCW2DGX/B VPCCW2EGX/B VPCCW2FGX/B VPCCW2GGX/B VPCCW2HGX/B VPCCW2JGX/B VPCCW2KGX/B VPCCW2LFX/B VPCCW2LFX/L VPCCW2LFX/P VPCCW2LFX/R VPCCW2LFX/W VPCCW2MFX/PU VPCCW2MFX/WJ VPCCW2MGX/B VPCCW2NFX/LU VPCCW2PFX/L VPCCW2PFX/R VPCCW2FX/W VPCCW2QGX/B VPCCWERGX/B VPCCW2SGX/B VPCCW2TGX/B VPCCW2UFX/B VPCCW2VFX/B
The file
- Sold at
- Best Buy, Costco, Frys, Amazon.com and Sony Style retail stores and sonystyle.com as well as other electronics retailers and business suppliers nationwide. The recalled computers were shipped to consumers and resellers between January 2010 and April 2010. They sold for between $800 and $1,500.
- Product type
- Computer Equipment
- Made in
- China, United States
- Recalled by
- Sony Electronics Inc. of San Diego, Calif.
Incident log
Sony has received 30 reports of units overheating resulting in deformed keyboards and casings. No injuries have been reported.
What the notice says to do
Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.
For additional information, please contact Sony toll-free any time at (866) 496-7669 or visit the firm's website at http://esupport.sony.com/US/f1cw2update
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUN 30 2010; last revised MAY 23 2014.
