Comverge · Recalled
Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard
The communication module in the thermostat can overheat, posing a risk of fire hazard.
- Units
- About 6,300
- Reports
- 13
- Injuries
- —
- Deaths
- 0
- Price
- —
- Remedy
- See notice
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.
The file
- Sold at
- TXU Energy to customers in North Texas
- Product type
- Thermostats/Thermometers/Sensors
- Made in
- Mexico
- Recalled by
- Comverge Inc. of Norcross, Ga.
Incident log
Comverge is aware of 13 incidents of the communication module overheating and damaging the thermostat, in at least two incidents there was minor smoke damage to the wall. Comverge has not received any reports of injuries.
What the notice says to do
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm's website at http://www.comverge.com/recall
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUN 17 2010; last revised MAY 23 2014.
