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TOTAL PRODUCT RECALL
CPSC #11718Home & furniture
Closet Ladders

Frontgate · Recalled

Frontgate Recalls Step Ladders Due to Fall Hazard

Falls

The ladders can unexpectedly break, posing a fall hazard to consumers.

Units
About 38,000
Reports
860
Injuries
28
Deaths
—
Price
$90–$150
Remedy
Refund

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.

The file

Sold at
Frontgate stores in Georgia, North Carolina and Ohio, in Frontgate and Sky Mall catalogs nationwide and on the Internet at Frontgate.com and Skymall.com from December 2005 through July 2010 for about between $90 and $150.
Product type
Stepladders
Made in
Indonesia
Recalled by
Dillon Davis, of South San Francisco, Calif.

Incident log

Cinmar has received about 860 reports of the ladders breaking, including 28 reports of injuries such as bruises and lacerations to the knees, shins, ankles and feet.

What the notice says to do

Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.

For more information, contact Frontgate at (888) 298-4651 between 7 a.m. and 6 p.m CT Monday through Friday, or visit the firm's recall website at www.regcen.com/frontgateladder

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated JAN 20 2011; last revised JUL 06 2016.

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