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TOTAL PRODUCT RECALL
CPSC #11721Home & furniture
Simplex Fire Alarm Control Panel

Tyco Safety Products Westminster · Recalled

Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers

Fire & burns

The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.

Units
About 540
Reports
2
Injuries
—
Deaths
0
Price
$10,000–$20,000
Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."

The file

Sold at
Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.
Product type
Fire or Smoke Alarms
Made in
United States
Recalled by
Tyco Safety Products Westminster of Westminster, Mass.

Incident log

The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.

What the notice says to do

Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.

For more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm's website at www.simplexgrinnell.com

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated FEB 08 2011; last revised JUL 08 2016.

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