Skip to the content
TOTAL PRODUCT RECALL
CPSC #11723Other
7' Potted Colorado Mountain Spruce

Balsam Hill · Recalled

Balsam Hill Recalls Pre-lit Christmas Trees Due to Shock Hazard

Electric shock

Christmas trees advertised before Dec. 21, 2010 as indoor/outdoor were supplied with extension cords rated for indoor use only, posing an electrical shock hazard if used outside.

Units
About 1,333
Reports
—
Injuries
—
Deaths
0
Price
$300–$10,999
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

The trees are safe for indoor use only and are supplied with extension cords with warning labels stating "For indoor use only." The following models sold before Dec. 21, 2010 are affected by this recall: Tree Name Model Number Height Lighting Type Adirondack Evergreen 502 1282 6' Led Clear Adirondack Evergreen 502 1283 6' Led Multi Adirondack Evergreen 502 1284 7.5' Led Clear Adirondack Evergreen 502 1285 7.5' Led Multi Adirondack Evergreen 502 1286 9' Led Clear Adirondack Evergreen 502 1287 9' Led Multi Potted Colorado Mountain Spruce 502 1332 7' Clear Rockefeller Pine - Giant Tree 502 1464 15' Clear Rockefeller Pine - Giant Tree 502 1465 15' Led Clear Rockefeller Pine - Giant Tree 502 1466 15' Led Multi Rockefeller Pine - Giant Tree 502 1469 20' Clear Rockefeller Pine - Giant Tree 502 1470 20' Led Clear Rockefeller Pine - Giant Tree 502 1474 25' Clear Rockefeller Pine - Giant Tree 502 1475 25' Led Clear Rockefeller Pine - Giant Tree 502 1476 25' Led Multi Model numbers for the trees are located on the cartons.

The file

Sold at
Online from October 2007 to December 2010 for between $300 to $10,999.
Product type
Artificial Christmas Trees
Made in
China
Recalled by
Balsam Hill LLC, of Redwood City, Calif., Redwood Pacific Limited, of Hong Kong

Incident log

None reported.

What the notice says to do

Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or wish to use the tree outdoors, they must contact Balsam Hill to receive a free retrofit kit containing an outdoor extension cord.

For additional information and a retrofit kit, contact the Christmas Tree Recall Hotline at (877) 694-2752 between noon and 7 p.m. ET, Monday through Friday, or e-mail the firm at safety@balsamhill.com. Consumers may also visit the firm's website at www.balsamhill.com/recalls

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Notice first dated FEB 16 2011; last revised APR 25 2016.

Adirondack EvergreenRockefeller Pine – Giant TreeWarning label on the cord indicates "FOR INDOOR USE ONLY."

All 2011 recalls · Back to the timeline